Privacy Policy
This page explains what Buy a Minute, operated by Excelsior Ventures, collects, why, and what you can ask us to do with it.
What we collect when you book
- Your name, email address and phone number.
- The name and line you want shown on the clock, and the minute you chose.
- Whether the booking is for a business, and who it is for (someone, yourself or a brand).
- If it is a gift, the first name you give as the sender.
- For a Star Map, the kind of moment, its date, time (if you give one) and city. They are used only to draw the sky on that minute's page and certificate, and are shown only to people with its private link.
- The time you gave each consent at checkout, and the version of the terms you agreed to.
- Payment references from our payment partner: order number, payment number, amount and status.
- The link that brought you to the site, if it carried a source tag.
We never see or store your card number, UPI PIN or bank password. Those go directly to our payment partner.
What we collect when you only visit
- We do not set advertising or tracking cookies.
- Our hosting provider counts visits in a way that does not use cookies and does not identify you.
- When someone starts a booking, the internet address of the device is used briefly to limit repeated attempts and stop abuse.
What is shown publicly
On the clock: only the approved name and line, the minute they belong to, and an "Ad" label where it applies. Your minute's page shows the same, plus the sender's first name for a gift, to anyone who has its private link. Your own name, email address and phone number are never shown and cannot be read by other visitors.
Why we use your information
- To take your booking, show it on the clock, and give you your minute's page and its link.
- To check names and lines before they are shown, and to act on reports.
- To process refunds and answer your emails.
- To keep the records that tax and accounting law require.
- To send you news and offers, only if you ticked that box. You can stop these at any time.
We rely on the consent you give at checkout, and on what the law requires or permits for a completed purchase.
Who we share it with
We do not sell personal information. We share it only with companies that help us run the service:
- our payment partner, to take payments and make refunds;
- our hosting and database providers, to store bookings and serve the site;
- our email provider, to send confirmations and replies.
Some of these providers process information on servers outside India. We may also disclose information where the law requires it.
How long we keep it
Order and payment records are kept for as long as tax and accounting law requires. Approved names and lines stay on their minute's page unless they are removed. When information is no longer needed, we delete it or remove what identifies you.
What you can ask for
- A copy of the personal information we hold about you.
- A correction to anything that is wrong.
- Deletion of your information, where the law does not require us to keep it.
- Removal of a name or line from public view.
- To withdraw a consent. Withdrawing does not undo what was done before.
Write to clock@buyaminute.in from the email address you booked with. If you are not satisfied with our answer, send a complaint as described on the Contact Us page. You may also have the right to complain to the Data Protection Board of India.
Children
Buy a Minute is for people aged 18 and over. We do not knowingly take bookings from anyone younger.
Changes
If we change how we handle personal information, we will update this page and its date before the change takes effect.